Print On Demand T-shirts
Free shipping in the US

Decorative Image

Returns & refunds

All T-shirts are unique and produced only once ordered. This means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 15 days of product delivery. Please get in touch with our customer service by email, using customer.service@55tshirts.com. Explain the problem and provide a clear photo showing the issue. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. Please note we cannot be held responsible and won’t offer replacements or refunds if you ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print won’t be considered as defects.

Issues & Required Evidence

To speed up the resolution of the issue, please ensure that you provide the necessary photo or video evidence when contacting us.

Issue Required evidence
An issue with the quality of the print A clear photo of the received product laid on a flat surface in which the design and the issue are clearly visible in a single frame.
An issue with the print placement (distance from collar, off-center, etc.)

A clear photo of the received product laid on a flat surface where the incorrect placement is shown with a ruler/measuring tape.

For DTG products, there is a tolerance of 0.5″ for print placement.

Print in the wrong area A clear photo of the product you received, folded in a way that clearly displays both sides.
Wrong product A photo of the product that was received, with the size tag clearly visible as well.
An issue with the product (incorrect size, brand, quality) A clear photo of the received product where the design, issue, and/or size tag are clearly visible in a single frame.
A product sizing issue (manufacturer’s defect)

A clear photo of the received product being measured according to the measurements provided in the catalog’s size chart. Both the print and the measurement should be clearly visible and the garment should be laid on a flat surface.

The tolerance is +/- 1” for adult garments and  +/- 0.5” for baby clothing.

An issue with an electronic device (manufacturer’s defect) A video or photo where the issue is clearly visible or shown, and demonstrate the troubleshooting steps being performed.

Delivery-related product damage

A photo or video of the received product where the package and the issue are clearly visible.

Reprinted item has the same issue as the original item

A photo or video of both the original and reprinted item in the same frame where the issue is clearly visible.
Note
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping